SariNails
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Terms & Conditions
Last updated 29 August 2026
These cover booking an appointment with SariNails, the deposit, and the
text messages that come with it.
Text messages
When you tick the box at booking, you agree to receive text messages from
SariNails at the number you gave, about your appointment.
Message frequency varies — expect around three or four texts
per appointment: a confirmation, a reminder the day before, a note as the
time approaches, and a message if a fee is charged.
Message and data rates may apply.
Reply STOP to any message to stop receiving them. Reply HELP for
help.
Consent to receive texts is not a condition of any purchase.
Carriers are not liable for delayed or undelivered messages. These are
messages about your own booking — SariNails does not send marketing
or promotional texts. See the Privacy Policy for
how your number is handled.
Booking and the deposit
- A $15 deposit is taken at booking. It holds the slot and comes
off your total on the day.
- Your card is saved securely with Stripe when you pay the deposit, so a
late-cancellation or no-show fee can be charged as set out below.
- The rest of the price is due at the appointment.
Changing or cancelling
- More than 24 hours before — the deposit moves to your new
appointment.
- Less than 24 hours before — the deposit is kept.
- No-show — the deposit is kept, and a $15 no-show fee
may be charged to the card on file.
You will always get a text if a fee is charged. If you think one was
charged in error, get in touch and it will be sorted out.
Lateness
- There is a 10–15 minute grace period.
- After 10 minutes late, a $10 late fee applies.
- If lateness means the full set cannot be finished in the time booked,
the appointment may need to be rescheduled and the cancellation terms
above apply.
Your nails
- Fixes — a gem or a nail that comes off within 2 days is
fixed free. After 3 days it is charged.
- Very damaged nails — service may be declined where working
on them would make the damage worse. This is a judgement made in
person, and your deposit is returned if the appointment cannot go
ahead for this reason.
- Design is charged on top of the base service, at the tier agreed
when booking.
- Please mention any allergies or skin conditions when you book.
Prices
Prices shown when you book are the prices charged for that appointment.
They may change for future bookings.